The Health Information Management Office which maintains medical records, is located on the ground floor of the hospital.

Medical Records Office Information

• Hours – Monday through Friday: 8 a.m. – 4:30 p.m.
• Phone: 956-323-1900

Requesting Medical Records

• A written authorization signed by the patient must be received before medical record copies can be released.
• All requests must be in writing. For the Medical Records Form choose the link below:
  • English | Spanish
  • All completed forms must be accompanied by a valid ID (whether in-person or FAXed).
• There may be a fee charged for medical record copies.
• A valid ID is required to pick up medical record copies.
• OR – Your health records are accessible from MyMission Health Portal. For information on how to log into the portal, click here.

Requesting Medical Records for Your Physician

• Records may be sent directly to your physician at no cost for continued care. Please provide your physician’s name, address, telephone number, and fax number.
• Your physician’s office may call or send a written request to our office for us to forward your medical information to their office.